Frequently asked questions

Cartridge gets clogged due to extreme fluctuations in temperature, the change in viscosity of the product used, and not keeping the cart in the upright position. Also, pulling too hard on the cart and using low voltage batteries lead to clogging of the cart tube. Use a fully charged battery pen. Warm up the oil before using it by putting the cartridge in a zip-lock bag and leave it in warm water for about a minute. This usually happens in cold weather or conditions.

CBD (cannabidiol) and THC (tetrahydrocannabinol) are both cannabinoids found in cannabis, but they have different effects. CBD is non-psychoactive and often used for its therapeutic benefits, while THC is psychoactive and responsible for the “high” associated with cannabis use.

To take medical marijuana, you can: • Smoke it • Inhale it through a device called a vaporizer that turns it into a mist • Eat it -- for example, in a brownie or lollipop • Apply it to your skin in a lotion, spray, oil, or cream • Place a few drops of a liquid under your tongue How you take it is up to you. Each method works differently in your body. "If you smoke or vaporize cannabis, you feel the effects very quickly, "If you eat it, it takes significantly longer. It can take 1 to 2 hours to experience the effects from edible products."

Yes! Our CBD is naturally sourced from the seeds, flowers and stalks of the cannabis plant. Additional ingredients are also naturally sourced, and are listed in the individual product descriptions.

There is no specific answer as to which strength one should use. One should start off with a low to medium strength until positive results start to show. Once you have established what works and what doesn’t there will be a clearer understanding which strength CBD product will be most practical and financially beneficial going forward.

Let’s look at a 30ml bottle of CBD Concentrate, for example. One ml is one mg of CBD product, right? Wrong! One product may have 100mg of CBD infused in that 30ml of the product. Another might have 500mg, and yet another might have 1000mg. The amount is mostly the weight of the oil that is the carrier for the cannabidiol, not the measure of the cannabidiol at all. And the mg amount listed for the cannabidiol is not the amount you get in every dose, but the amount in the whole bottle. To determine how much cannabidiol you are actually getting, you have to determine how much cannabidiol is in each dose. So for example: In a 30ml bottle infused with 100mg of CBD, one ml of oil delivers approximately 3.33mg of CBD. While in a 30ml bottle infused with 1000mg of CBD, each ml delivers approximately 33.33 mg of CBD. In other words, besides finding your optimum level of CBD, you also have to know how much CBD your product is delivering. How much cannabidiol are you getting in that pump or dab of rub? How much CBD are you getting in that dropperful of the product? Only by being a careful, comparison shopper and using a little bit of common sense, will be able to get the most benefit out of using cannabidiol.

No. CBD extract is known to be non-psychoactive, unlike its cousin THC, and actually counteracts the psychoactive effects of THC. In very high doses, however, it can induce drowsiness. This is why many customers use it as a help for insomnia. Be cautious when driving or operating heavy machinery until you know how it will affect you.

Full-spectrum CBD is a substance that contains all of the extracts naturally found in the cannabis plant, including very small amounts of THC, the psychoactive ingredient associated with the marijuana “high.”

Full Extract Cannabis Oil is cannabis oil that uses the whole plant in its formulation. By extracting all of the compounds in the plant, FECO captures all beneficial elements available. This results in a medicine with higher therapeutic potential than those using isolated cannabinoids.

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We ship door-2-door. Couriers and delivery will take anything from 2-5 business days depending on the couriers. Orders placed after 11h00 will be handled the next business day.