Frequently asked questions

Is CannaClinic CBD 100% natural?


Yes! Our CBD is naturally sourced from the seeds and stalks of the cannabis plant. Additional ingredients are also naturally sourced, and are listed in the individual product descriptions.




What strength CBD should I use?


There is no specific answer as to which strength one should use. One should start off with a low to medium strength until positive results start to show. Once you have established what works and what doesn’t there will be a clearer understanding which strength CBD product will be most practical and financially beneficial going forward.




What payment methods do you accept?


We proudly accept Visa, Mastercard, EFT, Diners Club, American Express through Peach Payments.
Having an issue with payment?
Please contact us at 083 232 4084 / 083 360 1249.




How long will delivery take?


Your product will be delivered to your door within 3-5 working days anywhere in South Africa (door-to-door delivery option only). All orders placed after 11am will be processed the next business day. Weekends and public holidays are not included. Postnet 2 Postnet options will also take 3-5 working days.




Will I get high using CBD oil?


No. CBD extract is known to be non-psychoactive, unlike its cousin THC, and actually counteracts the psychoactive effects of THC. In very high doses, however, it can induce drowsiness. This is why many customers use it as a help for insomnia. Be cautious when driving or operating heavy machinery until you know how it will affect you.




How secure is online shopping?


All your data will be handled confidentially with encrypted SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, name, address and payment method cannot be read by any third party. Credit card payments will also be verified through the 3D secure procedure.




How much CBD should I take?


Let’s look at a 30ml bottle of CBD Concentrate, for example. One ml is one mg of CBD product, right? Wrong! One product may have 100mg of CBD infused in that 30ml of the product. Another might have 500mg, and yet another might have 1000mg. The amount is mostly the weight of the oil that is the carrier for the cannabidiol, not the measure of the cannabidiol at all. And the mg amount listed for the cannabidiol is not the amount you get in every dose, but the amount in the whole bottle. To determine how much cannabidiol you are actually getting, you have to determine how much cannabidiol is in each dose. So for example: In a 30ml bottle infused with 100mg of CBD, one ml of oil delivers approximately 3.33mg of CBD. While in a 30ml bottle infused with 1000mg of CBD, each ml delivers approximately 33.33 mg of CBD. In other words, besides finding your optimum level of CBD, you also have to know how much CBD your product is delivering. How much cannabidiol are you getting in that pump or dab of rub? How much CBD are you getting in that dropperful of the product? Only by being a careful, comparison shopper and using a little bit of common sense, will be able to get the most benefit out of using cannabidiol.





-CBD OIL-MEDICAL CANNABIS-